Documentation

Information related to Barista and Event Espresso

Barista is a hosting service provided the team at Event Espresso. The documentation below only concerns the use of the Barista hosting platform, which includes the use of Event Espresso to provide registration and ticket for events on the WordPress content management system.

Barista Builder Video

Event Espresso Documentation

Important: please report all issues related to the use of Event Espresso, please visit the Event Espresso support page

Getting Started

Resources on the Event Espresso website for beginner and even advanced users.
(these links point to the Event Espresso website)

In this guide, we will learn how to setup Event Espresso and publish your very first event.

Learn how to accept payments with Event Espresso. Event Espresso supports a handful of payment gateways and these can be setup by going…

Events for Event Espresso are created through the events editor. From your WordPress dashboard, go to Event Espresso –> Events and click on Add New Event. You’ll now be viewing the event editor.

Learn how to add a link to the Events List page to your navigation for your website. This will allow your website visitors…

The Event Espresso 4 mobile app for Android and Apple allows you to transform your existing mobile device into an onsite attendee management tool. These…

WordPress is an amazing open source platform. With that strength comes the possibility of many plugins and themes. These can achieve different goals and are…

In this guide, we’ll learn how to adjust the countries that are used in the country drop-down menus for Event Espresso. Additionally, we’ll cover how…

A venue or location for an event can be created and then it can be used for one or more events. From your WordPress dashboard (WP-admin) go to Event Espresso –> Venues and click on Add New Venue.

Event Espresso has questions available to request the name, email, address, and phone number from your guests. If you need to collect custom information, then you can do that by creating new questions and assigning them to a custom question group or an existing question group. 

Popular Questions and Solutions

Frequently asked questions regarding Event Espresso.

Can I change the order of the event elements on the event pages?
 
Yes, you can re-order the content through the Templates screen in the WP Dashboard
Where can I see shortcodes for Event Espresso 4?
 
I want to customize the templates for Event Espresso. What do you recommend?
 
Take a look at this blog post for more information.

Can I get a list of guests for my events?

The Registrations CSV report system can create that report for you.

Is there a roadmap for new features?

You can see our roadmap for Event Espresso 4 on Trello.

Need more help?

Purchase a priority support token and get expedited one-on-one support from the Event Espresso staff (additional fee)

 

Resources

Please reach out to the Event Espresso support team for any questions related to the Event Espresso plugin.

How do I get help with Event Espresso?
Event Espresso has tips on troubleshooting issues from within the plugin. Login to your WP-admin (WordPress dashboard) and then look for Event Espresso in the admin menus and then click on Help & Support.

We also have a support center available for our members. Try running a couple searches to see if your question has already been answered via documentation, a tutorial, or an existing support post. If you cannot find what you are looking for, then please reach out to our support team by creating a new support post in our support forums.

Here are some tips on creating a good support post so we can quickly help you.

Connect with other event professionals
You can chat with other event professionals on Slack.

What if I have a billing or account question?
Please get in touch with privately us via our contact page and a team member will follow up with you.

Frequently Asked Questions

Will I be locked into a contract?

Our plans are available in Monthly or Yearly payments. Of course, we offer a 30-day, 100% money back guarantee to all of our customers.

Can I demo or preview Barista Sites before I purchase?

Though we don’t offer demo or preview accounts of Barista hosting, we do — and always will — stand by our 30-day, 100% money-back guarantee. That means that if you’re unhappy with your Barista purchase and want out for any reason within the first thirty days, just let us know and we’ll give you a full refund … no harm, no foul.

What about web hosting?

Your days of worrying about hosting your site(s) are over. All Barista event websites are hosted for you on our WordPress-optimized infrastructure. In fact, you won’t need to think about it again.

Can I sell digital products like ebooks and software?

If you can download it digitally, you can sell it with Barista. From simple ebooks, to WordPress plugins, to memberships and forums, to just about any kind of software you can build or partner with. All good.

Can I set up a paid membership site and sell memberships?

Absolutely, that’s what our Double Shot Plan is for. With our standard one-click plugin install, you’ll be able to easily create a membership site and sell memberships, no hassle included.

What do I do with my domain?

We don’t sell domains, so if you don’t have one already, you’ll need to take care of that. Click here to check out a few domain registrars we trust. Once you’ve got your domain, follow the simple instructions in your StudioPress Portal to hook things up.

Are the “included” plugins free?

Some of the plugins we’ve partnered with are free, some are not.

We’ve just made it very simple — one-click simple — to set up a powerfully functional site with the plugins we believe are the best in the business. And yes, Event Espresso 4 is available in both the Single Shot and Double Shot plans.

You are not required to enter a support license for any of the plugins but it is required if you would like one-click updates for those plugins (including Event Espresso). However, customers that are signed up for our Plugin Update Service get monthly updates to our premium and partner plugins automatically, as we manage the licenses for you.

Do you offer SSL certificates?

Yes. We offer free, automated digital SSL certificates through Let’s Encrypt.

What about security and site backups?

Beyond the rock-solid security features built into the Barista platform, our very architecture is expressly designed to maximize security and performance. This includes intrusion prevention, continuous scanning and monitoring for malware, distributed denial of service (DDoS) protection, and much more. In addition, your site is completely backed up on a daily basis, so you know that all of your data is secure.

Can you help me move/migrate my existing WordPress site?

Fantasktic:
We’ve partnered with the good folks at Fantasktic to provide an incredible discount to Barista customers ONLY. You could call this the “no-hassle” option. Just give Fantasktic some basic information, and they’ll take you through the process. These people have truly made migrations easy. When you take the annual plan you have migration included (monthly customers pay $99 for WordPress migration).

WordPress Migration Plugins:
If you’re a bit more advanced in your knowledge of how WordPress and content migrations work, you can also check out the two WordPress migration plugins we recommend. One is a paid plugin, and the other is completely free of charge. Just remember: you’re on your own if you choose this route!

What if my site takes off and I get a ton of traffic/users/sales?

After you’ve chosen your plan, don’t worry about things like RAM, GB, and bandwidth … we’re not going to nickel and dime you for overages. Ever. Here’s the thing, if you choose the Single Shot plan and your site grows to a point that it needs more resources, we’ll let you know when it’s time to upgrade your plan.

How do I cancel my account?

If for any reason, Barista isn’t your thing, you can easily cancel at any time, upon request.

How many sites can I have per plan?

Each Barista hosting plan that you purchase includes one website, complete with all of the features you see discussed on this page. So, if you have a need for two websites (either new or to migrate), you’d purchase the appropriate Barista hosting plan for each of those sites.

Can I install any plugin or theme, or just the ones available through 1-click install?

You can install any WordPress plugin or theme on your site, as long as it does not threaten the stability or security of the server. If we see an issue we’ll let you know!

Do you automatically update the included plugins?

No. We provide an easy one-click install of recommended plugins, but you are responsible for the updates of those plugins (including other plugins that you may add in the future).

If you would like us to update plugins for you, we have paid options available, just let us know.

Will I have FTP access?

No, by default, you will not have FTP access to your site. FTP login credentials are only available upon request.

Hosting Questions

Information about the Barista hosting platform

Domains & Website Addresses

Introduction to Domains

How Do I Get a Domain?

How Do I Get a Domain? For those in need of a website address Every website should have a unique, …

How Do I Get a Domain?Read More »

Domain-Based Email Addresses

Domain-Based Email Addresses Email Solutions for your Barista site Barista does not provide email services directly, but we highly recommend …

Domain-Based Email AddressesRead More »

Connect Your Domain to Barista

How To Edit Your Domain’s DNS A Record Connect your domain to Barista servers In order to use your domain …

Connect Your Domain to BaristaRead More »

Premium Support Services

Services that above and beyond WordPress Managed Hosting

At Event Espresso, we strive to offer our customers the best service possible. We will go above and beyond to make sure our software is working and bringing a positive income to your event business. That's why we offer a wide range of services to solve almost any issue you can think related to your website. The services below are offered by our parent company, Event Espresso.

These services are useful for when you need a hand fixing issues with your theme, plugin conflicts, or server incompatibilities (when not using Barista hosting).

One hour of white glove service, which is useful for a phone/video call, personal training, extra special needs, etc.

Our developers or support staff will tackle almost any coding or support issue via email and/or private chat.

Our Event Espresso developers will personally perform a code review of your plugin or theme coding.